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TERMS & CONDITIONS

Please read the Terms and Conditions of Sale carefully before placing an order on our website, myvegpatch.com (“Website”). By submitting an order through our website, you confirm your unconditional acceptance of these Terms and Conditions of Sale.

Your Contract With Us

To purchase any products for sale on our website, you need to submit a completed order and make full payment for that order using the payment system provided. Please provide a valid email address otherwise we will not be able to confirm receipt of your order. Your order will be confirmed automatically by email once the payment has been processed. This email constitutes your order confirmation.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. myvegpatch.com reserves the right at any time after receipt of your order to accept or decline your order for any reason; however, you will be notified in any event.

Import Duties

Import duties may be charged by your local customs office for your purchase. You may want to contact your local customs office to find out what the charges are (if any). Any duties incurred shall be paid by you.

Price

The price you pay for the goods shall be the price set out in our order confirmation. All prices are quoted either in Malaysian Ringgit (MYR) or according to your chosen settings. The price of the goods excludes the cost of packaging and delivery, unless stated otherwise. These charges are specified separately.

We reserve the right to adjust the price of any products on this website without prior notice.

In the event that a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, myvegpatch.com shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price, whether or not the order has been confirmed. If your credit card has been charged for the purchase and your order is canceled, myvegpatch.com shall issue a refund to the amount of the incorrect price.

Payment Methods

Online orders must be paid by credit card or Bank Transfer. We accept the following credit cards: Visa and MasterCard. All credit card payments are subject to validation checks and authorization by the card issuer. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed as soon as your order is confirmed.

Order Cancellation Policy

You have the right to cancel your order at any time if they have not yet been shipped out or fulfilled. A cancellation fee of 20% will be imposed. Orders of customized products and downloadable products may not be cancelled. There will be no refunds on shipping charges. Orders can only be cancelled if they have not yet been shipped out.

After shipping, please see our Refunds and Returns Policy.

Gift Cards

Redemption

myvegpatch.com Gift Cards (including products branded as Gift Certificates or Gift Vouchers) (“Gift Cards”) may only be redeemed against eligible products on http://www.myvegpatch.com.

Purchases are deducted from the redeemer’s Gift Card balance. If a purchase exceeds the redeemer’s Gift Card balance, the remaining amount must be paid with another payment method. Any unused Gift Card balance can be redeemed against future orders subject to the Gift Card expiry date.

myvegpatch.com or its affiliates (“we”, “us”, and “our”) may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase.

No fees apply to Gift Cards.

Limitations

Gift Cards, including any unused Gift Card balances, expire one (1) year from the date of issuance.

Gift Cards may not be redeemed for the purchase of products at any other website or retail store owned and operated by us, our affiliates, or any other person or entity except http://www.myvegpatch.com

Gift Cards and unused Gift Card balances are not redeemable for cash and cannot be returned for a cash refund; resold; exchanged; reloaded; used to purchase other Gift Cards, except to the extent required by law.

Unused Gift Card balances are not transferable.

Risk of Loss

myvegpatch.com is not responsible if any Gift Card that is lost, stolen, destroyed or used without your permission.

Fraud

We reserve the right to close customer’s account(s) and request alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on myvegpatch.com.

General Terms

The myvegpatch.com Terms and Conditions of Use apply. We reserve the right to change these terms and conditions from time to time at our discretion. All terms and conditions are applicable to the extent permitted by law.

Limitation of Liability

WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Complaints

In the event that you are dissatisfied with any of our products, please contact us specifying the nature of the problem. We will investigate and respond to you as soon as possible.

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of myvegpatch., Copyright © 2018, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Other Conditions

myvegpatch.com reserves the right to make changes to this site and these Terms and Conditions at any time.

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